Terms of service

Terms & Conditions

 

These Terms and Conditions govern your use of the VOUT online store ("Store") owned and operated by Vout Enterprise Ltd ("we", "us","our"). By accessing or purchasing from our Store, you agree to be bound by these terms. If you do not agree to these terms, please do not use our Store.

 

1. Products

VOUT offers a curated collection of premium and designer vintage clothing and accessories. Each piece is carefully selected, inspected, and prepared to meet our quality standards before being offered for sale. All significant flaws, imperfections, or notable characteristics are clearly described in the individual product listing. We encourage customers to review product descriptions carefully before placing an order.

 

2. Orders

All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order at our sole discretion, at any time, without being obligated to provide a reason. We also reserve the right to limit quantities of any product available through our Store.

 

3. Payment

Payments are processed securely through a third-party payment processor. We do not collect, store, or process any credit or debit card information directly. During checkout, you will be directed to the payment processor's secure platform to complete your transaction.

 

4. Shipping

We deliver to the address provided at the time of order. We are not responsible for delays, failed deliveries, or loss of parcels resulting from incorrect or incomplete shipping information provided by the buyer. Once your order has been dispatched, you will receive a tracking notification by email. While we make every effort to deliver within the stated timeframe, delivery estimates are indicative only and may be affected by carrier conditions and peak periods.

 

5. Returns and Exchanges

We are committed to your satisfaction. If your purchase does not meet your expectations, please contact us at info@vout.shop and our team will assist you. Full details regarding eligibility, timeframes, and applicable costs are available on our Refund Policy page.

 

6. Intellectual Property

All content published on this Store — including but not limited to text, imagery, graphics, logos, and software — is the property of Vout Enterprise Ltd or our licensors and is protected under applicable intellectual property laws. Unauthorised reproduction, distribution, or use of any content from this Store is strictly prohibited.

 

7. Limitation of Liability

To the fullest extent permitted by law, we shall not be held liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this Store or any products purchased through it. Our total liability in connection with any claim shall not exceed the amount paid by you for the specific product or service giving rise to the claim.

 

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these terms shall fall under the exclusive jurisdiction of the courts of England and Wales.

 

9. Amendments

We reserve the right to modify, update, or replace any part of these Terms and Conditions at any time without prior notice. The date of the most recent update will be indicated at the top of this page. Your continued use of the Store after any changes are made constitutes your acceptance of those changes.

 

For any questions or concerns regarding these terms, please contact us at info@vout.shop.